All products sold through https://www.luxonlinemart.com are covered by 10 days of replacement policies. We assure you that the quality of the product you will receive is guaranteed to be the best in its class.

Damaged product will not be exchanged/refunded. This means that if the products have been opened up, tampered or damaged during return courier, the refund & exchange policy will be considered null and void.

Returned goods must be in Perfect Unopened Condition.

Once a refund is approved, the amount will be credited to the original payment method within 7-10 working days.

Return & Exchange Policy

Returns are accepted within 7 business days of delivery.

After the confirmation, we will refund your amount to your Bank Account in 7-14 days.

For replacement, exchange, or damaged products, we will process the exchange within 5 days of receiving the returned product. The replacement item will be delivered within 6 working days thereafter.

Cancellation: Order cancellation will be done within 24 hrs after placing order.

Customer Support:

Your queries and suggestions are very important for us to improve and grow. Please do not hesitate to contact us. All you have to do is simply write to us at care@luxonlinemart.com